Last Updated: May 22, 2018

At FPMcertify.com, we care about the privacy and security of your data. We adhere to the rules laid out by data protection laws including the General Data Protection Regulation (GDPR).

The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.

Who We Are

This website is a product Korva Consulting Limited, incorporated and based in Canada since 2000.

How To Contact Us

We can be reached via this contact form on our website.

Data We Collect on This Site

Non-Personally Identifiable Information

As with almost any site, our servers collect non-personally identifiable information about Users to enable them to interact with our Site. This includes:

• IP address
• Date and time of the request
• Time zone difference from Greenwich Mean Time (GMT)
• Content of the request (specific site)
• Access status / HTTP status code
• Volume of data transmitted each time
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software
• The country of origin for the visitor

Personally Identifiable Information

If you choose to provide us with an email address or create an account on our site, we collect Personally Identifiable Information (PII) in order to provide or market our services to you. You may be asked for, as appropriate, name, username, email address, billing address, phone number. We may also collect data about whether you opened our email, which pages you chose to visit on our website, and what data you entered on our web forms or chat submissions.

How We Use Collected Information

FPMcertify.com may collect and use Users personal information for the following purposes:

• To run and operate our Site
  We may need your information display content on the Site correctly.
• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

Consent to Collect Data

We collect data from users on this site that have created accounts with us or have signed up for our emails.

We ask for consent during the account creation process via the Terms of Use agreement and on each email signup form. A link to this privacy notice page is provided during the account creation and email signup process.

The legal basis for us to collect the data is to be able to provide Users with a service.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We do not sell or rent your personal information to third parties.

Consent to Receive Email

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Your Data, Your Rights

• You can request a copy of your data which we will provide within 30 days;
• You can request your data to be anonymized which we will do within 30 days;
• While we will do everything we can to keep our service secure, in the event of a data breach or misuse, we will inform our users of what happened and what we have done to put it right within 30 days.

Length of Data Retention

We will keep PII for an undetermined amount of time in order to provide you with our current or future services or until you ask us to anonymize and/or delete your data.

Services and Third Parties Where We Store Data

We rely on third-party services to maintain and deliver our services. We may share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. For example, rather than store your credit card information on our own servers, we use a third-party credit card processor to ensure that your credit card information is processed using the latest security and privacy standards. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law.

In addition to the above, we may also share your information with third parties for these limited purposes:

• to allow a merger, acquisition, or sale of all or a portion of our assets;
• to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of FPMcertify.com, including to enforce the Terms of Use and any other terms that you have agreed to; and to address fraud, security, or technical issues.

Web Browser Cookies

As with almost any website, we rely on the use of “cookies” to enable you to access and interact with our services and to record information about the parts of the website you interact with. Cookies are small text files that are stored on your hard disk in association with the browser you are using and through which specific information flows to the agency that sets the cookie (in this case, us). Cookies cannot initiate programs nor deliver viruses to your computer. They serve only to make the internet service more user-friendly and effective. You are always able to delete the cookies in the security settings of your browser. You may also choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

We also use cookies to provide us with analytics on the use of our services. The legal ground for processing this analytical information is our legitimate interest in understanding how our site visitors interact with our website so we can enhance the user experience, appeal, and functionality of our website and services.

Here are examples of third-party providers of analytics and similar services we currently use:

Hotjar Site Analysis

This site uses Hotjar web analytics. Hotjar helps us measure and evaluate site usage behavior, such as mouse clicks, mouse movements, keystrokes (excluding personally identifiable information), scrolling activity, and pages visited and actions taken on the site. For more information, see the Hotjar privacy policy. You can opt-out of having Hotjar track your site usage behavior.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “Cookies”, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services regarding website and internet use to the website operator. The IP address transmitted by your browser as part of the Google Analytics will not be merged with other data from Google.

You may block cookies from being stored by adjusting the settings in your browser software; however, we would like to point out that in this case, you may not be able to use all of the features on this website to their full extent. You can also block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout

Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms, as well as the privacy policy: https://policies.google.com/privacy.

Google Conversion Tracking

Our website uses Google Conversion Tracking. If you found our website by clicking on an ad, a cookie is placed on your computer by Google AdWords. The cookie for conversion tracking is placed when a user clicks on an ad delivered by Google. These cookies expire within 30 days and are not personally-identifiable. If the user visits certain pages on our website and the cookie has not yet expired, we and Google will be able to recognize that the user has clicked on the ad and proceeded to that page. Every Google AdWords customer gets a different cookie. Cookies cannot therefore be tracked across sites by AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Customers are given an overall number of users who have clicked on their ad and proceeded to a page tagged with a conversion tracking tag. However, they will not receive any information that can personally identify users.

If you do not want to participate in the tracking, you can take the necessary steps to block a cookie – such as through a browser setting, which generally disables cookies from being stored, or adjust your browser settings in such a way that cookies from the domain “googleleadservices.com” are blocked. Please note that you may not delete the opt-out cookies as long as you do not wish for measurement data to be recorded. If you delete all of your cookies, you must reset the opt-out cookie once again.

Google Remarketing

This website uses the remarketing feature from Google Inc. A “cookie” is stored in the browser of a visitor to our website to record your interest in our website. Google may use this information to advertise services from this website or related websites to you in a process known as remarketing. According to its own policy, Google does not collect any personal data with this process. Nevertheless, if you do not want to use the remarketing feature from Google, you can disable it by changing the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the network advertising initiative, by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Who Has Access to Our Data?

Except as noted above, our data is not shared or sold with any third party. Our staff and contractors have access to user’s data for the purpose of providing services. No personally identifiable information is stored on staff or contractor computers on a permanent basis. 

Links to Other Websites

Users may find content on our Site that links to the sites and services of our partners and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy

FPMcertify.com may update this privacy policy at any time. When we do, we will post the updated policy our Site and notify all registered Users by email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy as well as the Terms of Use of this Site. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This privacy policy is adapted from one created by the Privacy Policies .com Website.

Any Questions?

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected]

Thanks for visiting FPMCertify.com!